I’m booking my accommodation at the Novotel and they are asking for my credit card details and/or prepayment. Is this normal?


Yes. Many international hotels require your credit card details to secure your booking and may also request prepayment (either partial or full) to guarantee your booking. There is usually a cut-off date at which time you can cancel/amend your reservation and obtain a full refund, after this date you may be required to pay 1 nights accommodation if you cancel. Please read the conditions when making your booking.